Privacy Policy

1. Introduction

This Privacy Policy explains how Saastifly ("we", "us", "our") collects, uses, stores, and protects personal data in connection with our website and platform, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

• Contact and account information you provide directly, such as name, company name, email address, and phone number (e.g. when booking a demo, submitting a support ticket, or signing up).
• Training and business data you or your organisation upload to the platform, such as participant records, course details, and CRM data.
• Usage data such as pages visited, device/browser information, and log data, collected automatically to help us maintain and improve the service.
• Payment information, processed securely by our payment providers — we do not store full card details on our own servers.

3. How We Use Your Information

• To provide, operate, and maintain the Saastifly platform;
• To respond to enquiries, support tickets, and demo requests;
• To process subscription payments and send billing communications;
• To send important service updates and, where you've opted in, product or webinar communications;
• To improve our website and service based on usage patterns.

4. Cookies

We use cookies and similar technologies to keep the site functioning correctly, remember your preferences, and understand how visitors use our website. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted service providers who help us operate the platform (e.g. hosting, email delivery, payment processing), all of whom are bound to protect your data. We may also disclose information where required by law.

6. Data Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No online service can guarantee absolute security, but we work continuously to safeguard your information.

7. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.

8. Your Rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent to certain processing. To exercise these rights, contact us at ask@saastifly.com.

9. Children's Privacy

Saastifly is a business platform intended for use by training providers and their staff. It is not directed at children, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above will reflect the most recent revision.

11. Contact Us

For any privacy-related questions or requests, contact us at ask@saastifly.com or via WhatsApp at +60 14-604 7896.